Frequently Asked Questions
Is there anything else I need to know?
There is a 2-hour minimum for hands-on organizing sessions in New York, New Jersey and Connecticut. Clients are responsible for travel expenses including tolls and parking fees.
Do you have a cancellation policy?
If you need to cancel your upcoming organizing session, we ask for 48 hours advance notice. A $50 cancellation fee will be applied if a client does not cancel his or her appointment in a timely manner.
What does the de-cluttering process look like?
First we evaluate all the items in the space we’re working in and find a place for everything. Then we develop organizing systems that work for you to keep your space as clutter-free as possible.
What do I need to have ready for the organizing session?
We take care of everything. We provide all the organizing materials for the session. All you need to do is have an open mind and prepare to make organizing decisions.
Do I need to be at home during the organizing session?
Initially we’ll need your help to make decisions about what should stay and what needs to go. After that, you can stay or leave it to us. It’s up to you.
What if I have a hard time parting with certain items?
We will never throw away or donate anything you want to keep. Instead, we’ll teach you the process of how to make the best decisions to get and stay organized.
How long does each session last?
We offer a wide range of packages to fit your organizing goals. If you’re not sure which package to choose, contact us and we’ll help you decide.
What do I do with all the trash and donations?
I Love Organized Space will take all the trash out for you. We even provide garbage bags. We’re also available to deliver donated items to local charities. If you prefer to support a specific charity or organization, we will leave the donation bags with you.
Are you available on weekends?
Yes! We are available for appointments seven days a week.
If I have children, can they also be involved in the organizing session?
Yes, we encourage parents to include their children in the organizing sessions so they can also learn the process. For safety reasons, we do not recommend involving toddlers or children younger than 3 years old.
If I have pets, do they need to be secured?
Yes, please make any necessary accommodations in advance to ensure the safety of your pets.
Do you offer a referral discount?
Yes, we offer one free hour of organizing services for every referral that makes an appointment.
What happens if I have large or immovable furniture?
We will do our best to clean and organize around any furniture. We do not move or rearrange furniture.
What is the payment process?
Payment is due at the time of completion. We accept all major credit cards as well as cash, money order and personal checks.